At THE CADEN, we ensure that all data practices are guided by current legislation and industry best practices, with a focus on responsibility, relevance, and security.

We never share your personal details with external parties. Any communication regarding updates and offerings is made solely by us, using the contact information you have entrusted to us. Additionally, we do not use cookies to log personal data or link your information with third parties for demographic analysis.

We may collect information for the following purposes: to maintain and optimize our website, enrich your interaction with our platform, and provide dedicated customer support and relevant brand engagement. We remain committed to seeking your permission prior to any new or extended use of your personal information.

In limited circumstances, we reserve the right to share personal data where mandated by law or to protect and enforce our rights, terms, and agreement. This may include sharing information with authorized organizations for the purposes of fraud prevention and credit risk management.

When you purchase our products or use our services online

If you contact our Customer Assistance team regarding our products or services, we may record calls for security, training, and service improvement purposes. We may also collect additional information shared with us through your correspondence to help us enhance the support we provide.

If you place an online order, we will also collect your contact details, including your name, billing and shipping addresses, email address, and telephone number.

We may also collect information about your activity on our website, including the pages you visit, the links you click, the frequency of your visits, and the items you view, add to your bag, or save to your wish list.

When you contact us or are contacted by us

When you contact, or are contacted by, our Customer Assistance team, we (or our appointed service providers) may collect certain information such as your name, address, email address, telephone number, date of birth, payment details, shopping history, and records of our correspondence with you.

When we communicate with you by email, we may use cookies and web beacons to understand whether you have opened our emails and clicked on any links within them.

If you interact with us, or we reach out to you, via our social media pages, we may collect your social media username along with any comments, questions, or feedback you share with us.

What options are available to you regarding data collection

You have the option to accept or reject cookies; however, enabling cookies is necessary to access personalized features of the website.

Cookies

A cookie is a small text file stored on your device for record-keeping purposes. We use cookies on this website; however, we do not link the information stored in cookies to any personally identifiable information you provide while using our website.

If you choose to reject cookies, you may still access our website, although some features and functionalities may be limited. Cookies are used within the shopping bag to enhance security and to prevent URL-based spam.

We use both session cookies and persistent cookies on our website. Session cookies are used to ensure a secure and seamless browsing experience and expire once you close your browser. Persistent cookies remain stored on your device for a longer period. You may delete persistent cookies at any time by following the instructions provided in your browser's help settings.

Policy updates

THE CADEN may update or change this Privacy Policy from time to time to reflect evolving practices or legal requirements. All changes will be posted on our website and will become effective upon posting. For material updates, we will provide clear and prominent notice to keep you fully informed.

Contact information

The Caden
New Delhi
e-mail: thecadeninfo@gmail.com